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Guard duties & activities

You might be thinking what is Duties of Security Guard.

Guard Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. 4) Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences

Patrol the Property

Security officers will patrol the assigned area during business hours and when the Business is closed. They can take note of all security issues and respond appropriately. During the night, security officers will ensure that all entrances are locked and secure. Security officers are trained to cover as much ground as possible and properly patrol the property while staying alert and making note of any issues.

Monitor Surveillance Equipment

Not every security officer is patrolling the area. Some Security officers also work in surveillance rooms and monitor surveillance equipment. Security officers are trained to watch for issues and potential security breaches. They will also make sure that all equipment is functioning properly and address any issues that might arise. Monitoring surveillance equipment is an essential aspect of maintaining the overall security of the Business.

Promote Safety

Security officers are responsible for ensuring that all patrons and employees in the mall or Business where working are safe. Their presence alone will provide everyone with a sense of safety. They can respond to any unsafe situations appropriately and patrol the property, keeping an eye out for any unsafe behavior. During busy times, security officers can direct traffic and maintain a presence in the parking area in order to ensure that patrons are safe in every stage of their visit.

Write Accurate Reports

A crucial aspect of a mall security officer’s job that is often overlooked is report writing. A security officer should report any irregularities or potential security breaches in order to prevent loss, damage, and safety concerns. If there is an issue or security breach, the officer should write a detailed and accurate report to provide to the police and to ensure that the issue will not happen again.

Provide Customer Service

Although it might not be considered a primary function, mall security officers provide customer service to all patrons. When a customer has a general question about the mall operations or needs directions, they are highly likely to approach a person in uniform. Mall security officers are essential in providing information to patrons and ensuring that each customer has the best experience possible.

Emergency Response

In the event of an emergency, Security officers are essential to ensure the issue is resolved. They can control crowds and keep people calm. They are responsible for maintaining detailed knowledge of all emergency response procedures. Therefore, they can direct patrons to exits and give them directions on how to proceed. Security officers will be able to respond appropriately to emergency situations and ensure that all patrons and personnel react appropriately as well.

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